Shipping policy
Shipping Areas: We only offer shipping within the United States.
Free shipping conditions: Products sold in our store have free shipping within the United States.
Order Placement and Production Time:
Upon placing an order, we will require 3 business days to process and prepare your merchandise.
If you need to custom your brand on the product, we will require 5 business days to process and prepare your merchandise.
Please note that weekends and public holidays are not included in the production time.
Shipping Time:
The shipping time takes 3-6 business days for delivery.
Please note that shipping time may be subject to weather conditions, transportation company constraints, and other uncontrollable factors. The actually arrive time may be ealier or later. Please allow enough time to order in advance according to your situation.
Shipping Method:
We will select the most suitable shipping method for your order and destination to ensure the safe delivery of your merchandise. Shipping methods may include land, air, or sea transportation, depending on your location and order characteristics.
Order Tracking:
You can obtain the latest information about your order through our customer service team, please email at support@evegogo.com
Confirmation of Receipt:
Please ensure that you provide an accurate and complete shpping address. Upon receiving the package, please inspect the merchandise promptly for completeness and condition.
If you discover any damage to the package or any quality issues with the merchandise, please contact our customer service team at support@evegogo.com
Import Tax:
We will bear the online consumption tax that customers need to pay.
If you have any questions or require further assistance regarding our shipping policy, please feel free to email support@evegogo.com at any time.